Français

Understanding By-law & Regulatory Services

The City of Ottawa’s By-law & Regulatory Services Branch  addresses issues that are not criminal but that represent the day-to-day rules that we live by as members  of our community. If you have a problem with a neighbour that relates to a city by-law and that you cannot solve by talking to that neighbour, you can report the violation to By-law & Regulatory Services and someone will investigate your complaint.

You can report by-law violations on a variety of topics by calling 3-1-1. Here are some examples of by-laws in place in the City of Ottawa and some of the issues that they address, as well as a few useful related links: 

Animal Care and Control

  • Dog bites/attacks, dogs at large, dog leashing, dogs in parks
  • Cat Disturbance
  • Noise from animals
  • Prohibited animals

More information at: http://www.ottawa.ca/residents/animal_care/index_en.html 

Traffic & Parking

  • No Stopping permitted during peak hours
  • 3-hour on-street parking limit

More information at: http://www.ottawa.ca/residents/parking/regulations/index_en.html 

Noise

  • Bells, horns, shouting
  • Construction
  • Power equipment

More information at: http://www.ottawa.ca/residents/bylaw/common/noise_en.html 

Property Standards

  • Building conditions
  • Residential and non-residential yards
  • Waste disposal and storage 

Property Maintenance

  • Refuse and debris
  • Long grass and weeds
  • Snow and ice 

Use and Care of Roads

  • Throwing snow on the road
  • Piling material on the road
  • Maintaining boulevards 

Temporary signs

  • Permits
  • Banner, inflatable, mobile, portable
  • Sign placement

More information at: http://www.ottawa.ca/residents/bylaw/common/temporary_signs_en.html 

Park and Facilities

  • Park hours
  • Access to fields in winter
  • Permits

More information at: http://www.ottawa.ca/residents/bylaw/common/parks_en.html 

Business Licensing

  • Food premises (restaurants, bakeshops, etc.)
  • Snow Plough Contractors
  • Taxis
  • Tobacco Vendors

More information at: http://www.ottawa.ca/business/licences/business_licencing_en.html 

Graffiti Management

  • Placing graffiti
  • Keeping property free of graffiti

More information at: http://www.ottawa.ca/residents/environment/community/graffiti/graffiti_bylaw_en.html 

Smoke-free

  • Public places
  • Workplaces
  • Smoke-Free Ontario Act

More information at: http://www.ottawa.ca/residents/bylaw/common/smoking_en.html 

For a full list of city by-laws, and explanations of by-law violations, as well as common by-law topics, please visit: 

http://www.ottawa.ca/residents/bylaw/index_en.html and

http://www.ottawa.ca/residents/bylaw/common/index_en.html.