Understanding the Police

The Ottawa Police Service (OPS) is a complex organization that serves the City of Ottawa in many ways. Most people will be familiar with the 9-1-1 emergency call, but the police can help in non-emergency situations as well. You should never call 9-1-1 unless an emergency or a crime in progress is taking place. 

Making the Right Call

9-1-1

Life-threatening emergency or crime in progress

613-230-6211 

Other emergencies

613-236-1222 ext 7300

TTY 613-760-8100 

Ottawa Police Service Call Centre: to report a theft, property damage, missing person or stolen vehicle

613-236-1222

TTY 613-232-1123 

All other enquiries and Community Police Centres

The OPS is also very active in the community with many community partnerships and resources for parents, teens and children. They are also involved in crime prevention education and activities that help make Ottawa a safer city. To learn more about what the OPS is doing in your neighbourhood, contact your local Community Police Centre: http://www.ottawapolice.ca/en/ServingOttawa/cpc.aspx.