Community services and resources
City of Ottawa Contact Centre
The City of Ottawa’s Contact Centre is open Monday through Saturday, 7 a.m. to 7 p.m. Only urgent calls such as broken water mains, traffic lights not functioning, or by-law services such as noise complaints, parking enforcement or animal control services will be accepted outside of business hours.
General Inquiries: 3-1-1 (613-580-2400)
TTY: 613-580-2401-TTY/Teletypewriter users only
Community information and services
Community Information Centre of Ottawa
Offers information about social, health, community or governmental services in Ottawa
Online Directory of Ottawa community services
United Way Ottawa
Members of Parliament
To contact local federal Member of Parliament, visit the Government of Canada website.
Members of Provincial Parliament
To contact your local Member of Provincial Parliament, visit the City’s website.
Ottawa City Councillors
Your local City Councillor may be able to help with an issue in your neighbourhood. Get in touch with him or her about any initiatives you start. Not sure who your councillor is? Visit the City of Ottawa website.