Community services and resources

City of Ottawa Contact Centre

3-1-1

The City of Ottawa’s Contact Centre is open Monday through Saturday, 7 a.m. to 7 p.m. Only urgent calls such as broken water mains, traffic lights not functioning, or by-law services such as noise complaints, parking enforcement or animal control services will be accepted outside of business hours.

General Inquiries: 3-1-1 (613-580-2400)
Toll-Free: 866-261-9799
TTY: 613-580-2401-TTY/Teletypewriter users only

Community information and services

2-1-1

Community Information Centre of Ottawa
Offers information about social, health, community or governmental services in Ottawa

e-Blue Book
Online Directory of Ottawa community services

United Way Ottawa

Members of Parliament

To contact local federal Member of Parliament, visit the Government of Canada website.

Members of Provincial Parliament

To contact your local Member of Provincial Parliament, visit the City’s website.

Ottawa City Councillors

Your local City Councillor may be able to help with an issue in your neighbourhood. Get in touch with him or her about any initiatives you start. Not sure who your councillor is? Visit the City of Ottawa website.

Upon his retirement from more than 30 years as a high school teacher, John Reeder immediately began his second career - volunteering in his community. Although he has been involved in many different volunteer roles, John’s passion for community safety and crime prevention shone through with one initiative in particular.

In June 2007, John was accepted as a volunteer at the Ottawa Police Somerset Community Police Centre (CPC). Since then, he has volunteered at the centre once a week for four hours at a time, greeting people who come to the centre to learn about crime prevention initiatives or make police-related inquires. John immediately showed great interest in the philosophy of community policing and wanted to help Somerset CPC reach out to the community to promote education and engagement on crime prevention and safety issues.

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