The Framework for Post-Incident Neighbourhood Support Networks is a guide to help Ottawa communities overcome the trauma of violent incidents.
The Framework builds on the findings to offer concrete guidance to communities to help them coordinate support and resources to neighbourhoods impacted by violent or traumatic incidents by engaging local leaders. The approach mobilizes existing local resources to address needs, coordinate community discussions and share information.
These networks help reduce distress and restore cohesion. Ultimately, they reduce fear, assist in recovery and build community resiliency.
Crime Prevention Ottawa has developed a number of tools to help communities deal with traumatic events.
- Neighbourhood Trauma: What to do when a violent or traumatic incident happens (one page hand out also available in French and Arabic)
- How to Respond to Traumatic or Critical Incidents: Information for Service Providers
- How to deal with Traumatic or Critical Incidents: Information for Community Residents (intended for community leaders)
- Neighbourhood Trauma: What to do when a violent or traumatic incident happens
An evidence-informed approach
The framework is based on research conducted in four west-end Ottawa Community Housing communities that studied reactions to traumatic incidents at a neighbourhood level – and how trauma affects residents’ interactions with each other, their neighbourhood and service providers.
The project found that neighbourhood violence and trauma are complex and require a coordinated, collaborative, multi-partner response. Immediately following a traumatic incident, residents need to be supported using a trauma-informed approach. To be successful, the approach needs to include longer-term community development work that focuses on building individual and community resiliency.