There are many services available to victims of crime in the City of Ottawa.
Victim support services
Victim Service Crisis Unit: The Ottawa Police Service offers information and help to victims of crime. Contact the Victim Service Crisis Unit by phone at 613-236-1222, ext. 2223 (TTY 613-760-8009), or visit the OPS website for more information about victim services.
Ottawa Victim Services: At Ottawa Victim Services, professional staff and trained volunteers provide support for people who have been victims of crime or tragedies. OVS offers services by telephone, on-scene and in their victim services office. Visit the OVS Website for more information
Victim Support Line: This toll-free information line is available 24 hours a day, 7 days a week, in the language of your choice. Services include:
- Information and referrals to services in your community
- Information about provincially sentenced offenders
Call the Victim Support Line toll-free at 1-888-579-2888 or visit their Website.
Support to victims of violence
Elder abuse: The OPS offers information specific to crimes against seniors. Find out more and get access to resources to help you protect yourself, a parent or grandparent, or someone in your neighbourhood.
Domestic violence
24-hour Support Lines
- Helpline for abused women: (613) 745-4818
- Assault Women’s Helpline: 1-866-863-0511
- FEMAIDE for francophone women: 1-877-FEM-AIDE/1-877-336-2433
- Minwaashin Lodge, Aboriginal Women’s Support Centre: (613) 741-5590
Crisis and counselling services
- Ottawa Police Services, Partner Assault Section: (613) 236-1222, ext. 5407
- Evelyn Home Young Women’s Emergency Shelter: (613) 789-8220
- Minwaashin Lodge, Aboriginal Women’s Support Centre: (613) 741-5590
- Ottawa Victim Services: (613) 238-2762
Websites
- Coalition Ottawa
- Ottawa Coalition to End Violence Against Women
- Neighbours, Friends and Families Campaign
Sexual violence
24-hour support lines
- Ottawa Rape Crisis Centre: (613) 562-2333 or TTY (613) 562-3860
- Sexual Assault Support Centre: (613) 234-2266 or TTY (613) 725-1657
- CALACS francophone d’Ottawa: 1-877-FEM-AIDE FREE:1-877-336-2433
- Minwaashin Lodge: (613) 789-1141
Crisis and counselling services
- Ottawa Hospital, Civic Campus, Sexual Assault and Partner Abuse Care Program: (613) 761-4366
- Ottawa Police Services, Sexual Assault and Child Abuse Section: (613) 236-1222, ext. 5944
- Sexual Assault Support Centre: (613) 725-2160
- Young Women’s Emergency Shelter: (613) 789-8220
- Ottawa Rape Crisis Centre: (613) 562-2334
- Minwaashin Lodge, Aboriginal Women’s Support Centre: (613) 741-5590
- Ottawa Victim Services: (613) 238-2762
Websites
- Sexual Assault Network
- Coalition Ottawa (for the Community Health and Resource Centre nearest you)
- Centre for Treatment of Sexual Abuse and Childhood Trauma
- Ottawa Coalition to End Violence Against Women
- Canadian Resource Centre for Victims of Crime
Child abuse
- Children’s Aid Society of Ottawa-Carleton, Child Protection: (613) 747-7800
- Ottawa Police Sexual Assault and Child Abuse Section: (613) 236-1222, ext. 5944
- Ottawa Victim Services: (613) 238-2762
